New Patient Information If you are considering treatment, please call us at (336) 722-7266 to discuss options. You can also schedule instantly on our online scheduler. If you leave a message, suggest a few specific times when we can best reach you. Please complete this form before your visit: New Patient Form: pdf or ms-word version And, if you have been in psychiatric treatment before, send this form in advance to your prior places of treatment: Record Release Form: pdf or ms-word version Lastly, our privacy policies are available here: Privacy Policy Frequently Asked Questions Which conditions do you treat? We specialize in mood and anxiety disorders, including: • Depression and Bipolar Disorder • Obsessive-Compulsive Disorder (OCD) • Post-Traumatic Stress Disorder (PTSD) We also treat conditions that frequently occur alongside the above disorders: • Insomnia and sleep disorders • Attention deficit disorder (ADHD) • Alcohol and substance abuse • Panic disorder • Borderline Personality: mood swings, anger, impulsiveness and self-harming behaviors. • Children and adolescents: several of our therapists have experience and training with this age group and offer evidence-based psychotherapy for children and adolescents. If your child needs medication treatment, we will discuss with you whether a clinician in our practice would be appropriate or whether a referral to a child psychiatrist would be a better fit (this decision usually depends on whether your child’s condition is within our areas of expertise). What are your office hours? Our office hours are different for each clinician. Appointments are generally available Monday-Friday. There are evening openings as well, including Monday/Tuesday and sometimes other days. We are available by phone Monday-Friday and for urgent calls on evenings and weekends. Do you accept insurance? We are in-network, and provide billing services, for the following two plans: Aetna, BlueCross-BlueShield, Cigna, United Health Care, Medcost, CBHA, Primary Physician Care, Conoco. Note: If you have the above plans, double check that the mental health benefits are not “carved-out” to another insurer. Sometimes this happens in which case your visits here may not be covered. Also be sure that your plan is not a medicare-type plan. CBHA: This is the mental-health plan for Wake Forest and Baptist Hospital employees as well as other medical groups in the area. We are in-network for CBHA, but they do require you to call them prior to your visit to get an authorization number (at 800-475-7900 or check the back of your card). We are out of network for: Medicare, Medicaid, Magellan, Tricare and others. Other Plans: We also see people out-of-network or by private-pay if you are not on the above plans. If you are interested in out-of-network services, check with your insurer to see if they will cover that with us. If so, you will still need to pay privately for your visit here; we will give you an insurance-receipt that you can use to file for reimbursement with your insurer. What forms of payment do you accept? We accept cash, check and visa/mastercard. Payment is due at the time of service. How can I assure privacy in treatment? We take great care to ensure that information you share with me is kept confidential. There are important limitations to confidentiality, such as when keeping it would threaten your own or someone else's life. This is described in more detail in our privacy policy. How can I find your office? The office is located just off Interstate-40 business, near downtown Winston-Salem. Click here for directions. What should I bring to my first visit? Please collect information in the New Patient Form to bring with you. If you have been in treatment before, you can have your mental health records transferred to me by sending a release of information form to your previous places of treatment. If you wish to bring a friend or relative to your first visit we welcome that as that can be very helpful getting to know your situation better. If you are coming only for group therapy, you can complete the shorter version of our New Patient Form: the New Patient Group form and bring a copy to us for your first visit.