New Patient Information
The best way to request
a new appointment is through our secure online form. You can also call us at (336) 722-7266.
There’s a different form if you are referring a
patient to our center.
Learn more about our
New Patient Guide
Please complete our new
patient form before your visit:
Adult New Patient Form Child/Adolescent
It’s a good idea to
request records from any past psychiatric providers you’ve seen. You can do
Records Release: pdf or ms-word version
We require a $20.00
down-payment to reserve your appointment (this will be refunded to you as a
credit at your first visit). This helps us keep spots open as they are in
high demand and we want to make sure people make it to visits they reserve.
We’ll refund your deposit if you cancel with 48 hours notice. You can make
your deposit by phone, mail, or through this link:
Our privacy policies
are available here:
Frequently Asked Questions
conditions do you treat?
• Depression and Bipolar Disorder
• Obsessive-Compulsive Disorder (OCD)
• Post-Traumatic Stress Disorder (PTSD)
• Insomnia and sleep disorders
• Attention deficit disorder (ADHD)
• Alcohol, substance abuse and addictions
• Bulimia and over-eating
• Panic, anxiety, and phobias
• Borderline personality
• Asperger’s and autism spectrum
• Sexual dysfunction
Do you treat children?
Yes. We anticipate that
a child psychiatrist will be joining our practice in Summer 2017. In the
meanwhile, we have several child therapists who work with children down to
age 5 for therapy.
Our current medication
providers specialize in teens and adults and treat people age 14 and older.
They sometimes see children under age 14 for medication treatment (depending
on the condition) and will refer to a child psychiatrist if more specialized
care is needed. Please make sure to use the Child/Adolescent
Version of our new patient form.
What are your office hours?
Our office hours are
different for each provider. Appointments are generally available
Monday-Friday and several of our providers keep evening and weekend hours. We
are available by phone Monday-Friday 9am to 5pm and have an emergency line
for evenings and weekends.
Do you accept insurance?
Most of our providers
are in-network for:
Aetna, BCBS, Medcost, CBHA, Primary Physician Care.
The following plans have
limited their mental health coverage so that only some of our services and
providers are covered:
Cigna, United (UHC),
We are out-of-network
for: Medicare, Medicaid, Tricare and others.
We also see people
out-of-network or by private-pay if you are not on the above plans. Some of
our providers offer discounted therapy services ($50/session) for
out-of-network plans. We can provide you with receipts for out-of-network
What forms of payment do you accept?
We accept cash, check,
and credit (visa, mastercard, american
express, discover). Payment is due at the time of service.
How can I assure privacy in treatment?
We take great care to
ensure that information you share is kept confidential. There are important
limitations to confidentiality, such as when keeping it would threaten your
How can I find your office?
We have offices in Winston-Salem, Greensboro, and Clemmons
(click for directions).
What should I bring to my first visit?
1) New Patient Form (or Child/Adolescent
2) Insurance card
If you’d like to bring
a friend or relative to your first visit we welcome that. It can help us
understand your situation better.