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e-Scheduling To schedule online, select one of the following: Scheduling
for a Family Member Urgent
Visits: call us if there aren't openings this week
on the online calendar (336-722-7266). Special Notes: Rescheduling: to reschedule your appointment, it is
easiest to click on the link in your appointment reminder that is in your
email. Last-minute Changes: the internet scheduler will not let you cancel/change
appointments with less than 48-hour notice; please call (336) 722-7266 if
that is the case. Urgent Visits: if you are an
established patient with an urgent need, please call us if you cannot find a
good time on the schedule - we can usually fit you in for urgent visit times
soon and these are not listed on the on-line calendar. You can also schedule with our receptionist at: (336)
722-7266 9:30am – 5:00 pm Monday-Friday |
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Description |
Cost |
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First Visit for Medication Treatment |
In this session you will complete a diagnostic interview and
develop a treatment plan that may include medication and/or psychotherapy. |
If we are in your insurance network, the cost is your copay or deductible*.
Out-of-network cost is $220. |
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First Visit for Psychotherapy Treatment |
In this session you will meet with a therapist and develop a
plan for psychotherapy. |
If we are in your insurance network, the cost is your copay or deductible*.
Out-of-network cost is $120. |
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You can also send us a request for a new appointment by using
our email
form
or by calling (336) 722-7266. |
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*We are in-network for Aetna, BCBS*, Cigna, CBHA, United
Health Care*, MedCost and Primary Physician
Care. *FOR BCBS: *FOR United Healthcare:
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Visit Type |
Other details |
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For other types of visits with Dr. Aiken, including therapy
and first appointments, please call (336) 722-7266 or request an
initial appointment through our email form.
You may also schedule an initial screening at the top of this page. |
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Therapy
(for existing clients) |
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Therapy (for
existing clients) |
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Jillie Gaukstern,
MA (Intern) |
Therapy (for existing clients) First Visit |
Note:
Jillie’s schedule is not online yet, please call
(336) 722-7266 to schedule |
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Cheryl Goldberg,
LPC, LCAS |
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Therapy (for existing clients) |
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To
schedule psychological testing with Greg Horn, please call the office at
(336) 722-7266. Greg provides testing
for ADHD, learning disabilities, IQ, autism and immigration evaluations. |
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Therapy (for existing clients) |
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Diagnostic Interview (first
visit) Medication follow-up
(for existing clients) |
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Diagnostic Interview (first visit) Brief med follow-up (15min,
for existing clients) |
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Anna Leisa Schuh (Intern) |
Therapy (for existing clients) First Visit |
Note: Anna Leisa’s
schedule is not online yet, please call (336) 722-7266 to schedule |
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We are in-network for Aetna, BCBS*, Cigna, CBHA, United Health
Care*, MedCost and Primary Physician Care. *FOR BCBS: *FOR United Healthcare:
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To schedule for a group therapy, click on the group name
below. On the calendar, select the
start-date for your group (see chart below). Then look at the blue box to the
right which will let you reserve all the group dates at once (it says “Use if
you wish to make this appointment recurrent”). Check the day/time of the group then
select “Every 1 week(s), X appts total.” (where X
is the total sessions for that group).
It should look like this:
Then press “Check availabilities” and it will let you schedule
for all sessions. If you cannot make a particular session, still keep it
scheduled so you maintain your place in the group (the charge for group
therapy is not reduced if there are sessions you can’t attend). If you have to miss a significant number of
sessions you should discuss with the group leader whether it is best to
continue in the group or postpone for a later time. |
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Group |
Leader |
Date/Time |
About the Group |
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Note: if you are not a current client of the Mood Treatment
Center, please complete the New Patient Group form and bring a copy to
us. |
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Schedule for 8
appointments total |
Ann McCarty, PA |
Our
next group is being planned for August 2012. Call
to reserve a place in our next series (722-7266 or frontdesk@moodtreatmentcenter.com) |
Mindfulness is a method of stress reduction which improves
depression, anxiety, sleep and chronic pain.
Click here to learn more. Note: Mindfulness groups include a free, all-day Saturday
event; you do not need to reserve that on the scheduler. |
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Schedule for 10
appointments total |
Matt Case, LPC |
Call to reserve a place in our next series (722-7266 or frontdesk@moodtreatmentcenter.com) |
An educational series that will teach how to create a
lifestyle that can prevent mood swings and make you more informed about the
medical options for bipolar. Click here to learn more. |
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Moods in the Family |
Liat Handing, LMFT |
We are currently enrolling a new family group – call to
reserve a place (722-7266 or frontdesk@moodtreatmentcenter.com) |
This is a group therapy program is for family members and
close friends of patients. It is
designed to help people members cope better and relate more effectively when
they have a close relative with a mood disorder. Click here to learn more. |
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Schedule for 6
appointments total |
Matt Case, LPC |
We are planning a future group, please call to reserve a place
(722-7266 or frontdesk@moodtreatmentcenter.com) |
A place for parents to actively learn skills to handle the
dilemmas that parenting brings. Click here to learn more. |
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We are happy to see family members at the Mood Treatment
Center. If your relative will be a new client… When e-Scheduling, each person must use a unique email address,
as that is how the scheduler identifies them.
If you are an established client here and scheduling for a relative,
you will need to use their email address to schedule them (otherwise the
system will merge your appointments with theirs). If you do not have an email address for
them you can still schedule by phone (336) 722-7266, 8:30-5:00 pm Monday –
Friday. If you are currently in treatment here, it is usually best for
your family member to see a different clinician than the one you are seeing. You may wish to discuss this with your
current clinician. If you have their email and are ready to schedule online,
select one of the following: If your relative is an existing client… You will need their email address and password to
schedule. We do not have access to
passwords, but you can ask the scheduler to send a new password to their
email through instant-scheduling.com. Once you have their email address and
password you can schedule online through: |
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Unable to cancel/change an appointment? We have a 48-hour cancellation policy for appointments, so the scheduling site won’t let you cancel/change with less than 48-hour notice. If you are making a last minute cancellation please call our office at (336) 722-7266 – it helps to call as we can cancel the missed appointment charge if we are able to fill the spot. Are you not receiving email reminders? Make sure the spam-blocker in your email account is set to allow emails from no_reply@instant-scheduling.com. Don’t have your password or email? You need the email address you registered with us to login. If you forgot your password there is an option at login to have a new one sent to you at instant-scheduling.com. The system only allows one email per client, but you can change it after loging in. We can tell you which email you registered with us (call (336) 722-7266 or email frontdesk@moodtreatmentcenter.com) but we don’t have access to your password. Can’t login with your password? Please note passwords, but not emails addresses, are case sensitive. If the scheduler sent you a random password (to reset a lost password), it’s best to copy and paste that into the login (using control-C to copy, control-V to paste). Otherwise we have seen people try to type in the new-random password but misread the letters (many letters/numbers - like, l,i,1,L and 0,O,o - look alike). Is instant-scheduling not working on your
browser? You may need to adjust your browsers privacy settings to allow instant-scheduling. This varies by browser. In Explorer you usually click “Tools”, then the “Security” tab, then “Trusted Sites” then the “Sites” button. Then type in “https://instant-scheduling.com” and click “Add” then “Close”. Next, click the “Privacy” tab. Click the “Sites” button, type in “https://instant-scheduling.com” then click the “Allow” button then “OK”. Need further help? Unfortunately we don’t run the instant-scheduling program so may not be able to troubleshoot further. You can schedule with our receptioninst; call (336) 722-7266 8:30am – 5:00 pm Monday-Friday or email frontdesk@moodtreatmentcenter.com. |